Privacy Policy
Overview
Roksi Pay Technologies Private Limited ("Roksi Pay," "we," "us," or "our") provides business-to-business payment settlement infrastructure. This policy explains what information we collect from businesses that use our platform and the individuals connected to those businesses, why we collect it, and how it's handled.
This policy applies to our website at roksipay.in and to the Roksi Pay platform used by our business customers. It does not apply to third-party sites we may link to.
What we collect
Because we operate a payment settlement platform, the information we handle falls into a few categories:
Business account information
- Company name, registration details, and business address
- Authorized signatory and contact person details (name, email, phone number)
- Bank account and settlement account details required to route funds
- Tax and compliance identifiers (such as GSTIN or PAN) where required
Transaction data
- Payment amounts, timestamps, and payment rail used (UPI, NEFT, RTGS, IMPS)
- Sender and recipient account references needed to complete settlement
- Invoice or reference identifiers your business attaches to a payment
Technical data
- IP address, browser type, and device information when you use our website or dashboard
- Log data related to platform usage, for security and troubleshooting
We do not knowingly collect more personal data than is necessary to open an account, process settlements, and meet our legal and accounting obligations.
How we use it
- To provide the service — collecting, routing, settling, and reconciling payments on your behalf.
- To verify identity — confirming that a business and its authorized signatories are who they claim to be, before funds are routed.
- To meet legal obligations — record-keeping, tax reporting, and responding to lawful requests from regulators or authorities.
- To keep the platform secure — detecting fraud, unauthorized access, or unusual account activity.
- To communicate with you — settlement confirmations, service notices, and responses to support requests.
We do not use transaction data to build advertising profiles, and we do not sell personal or business data to third parties.
Data retention
We retain transaction and account records for as long as your account is active, and afterward for the period required by applicable financial record-keeping and tax regulations in India. Once that period ends, we delete or anonymize the data unless we're legally required to keep it longer.
Security
We apply reasonable technical and organizational safeguards to protect the data we hold, including encryption of data in transit and at rest, role-based access controls, and audit logging of access to settlement records. No system is completely immune to risk, and we continue to invest in these protections as the platform grows.
Your rights
Depending on your role and applicable law, you may have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate information
- Ask us to delete personal data we no longer need to retain for legal or operational reasons
- Withdraw consent for optional data uses, where consent is the basis for processing
To exercise any of these, contact us using the details at the end of this page. We'll respond within a reasonable timeframe and may need to verify your identity before acting on a request.
Children's data
Roksi Pay is a business-to-business platform and is not directed at, or intended for use by, individuals under 18. We do not knowingly collect personal data from minors.
Changes to this policy
We may update this policy from time to time as our platform, legal obligations, or practices change. If we make material changes, we'll update the "last updated" date above and, where appropriate, notify account holders directly.
Contact us
If you have questions about this policy or how we handle your data, reach us at:
Roksi Pay Technologies Private Limited
17/429/1 Indira Nagar, Lucknow, Uttar Pradesh, India – 226016
careers.roksipay@gmail.com · +91 92080 58138